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Services • Support Services

 

 

 
Our Support Capabilities

 

The CyberSafe product solutions are designed to help with implementation and exploitation of Kerberos-based authentication including the provision of an authentication infrastructure, network & operating system authentication and flexible application security solutions and consulting. With each solution we provide a support service since we recognise that the applications we secure are often critical applications and you need support to keep your critical applications operational.

 

The support services available have been fine tuned, using continuous feedback from our existing customers - we provide support services that ensure the customer benefits by maintaining responsiveness and effective communications between our support engineers and our customers. We have the capability to support a global deployment, or a departmental solution, whichever is most appropriate.

 

We provide support services relating to Kerberos usage, best practices, deployment, development and exploitation - covering our TrustBroker™ products and the Kerberos capabilities in the Microsoft operating systems, as well as any other third-party products that are involved.

 

Open Source

The MIT and Heimdal reference implementations are widely used, but often require development level resources in your organisation to keep them running. If you are considering using Open Source code or are an existing user of Open Source Kerberos, CyberSafe might be able to help you by providing product and integration support solutions.

 

Tailored Services

CyberSafe is able to offer support services tailored to your needs - if you are using Kerberos and need a support service we would be keen to hear from you and discuss your requirements.

 

Online Support

You can access our online support services via our support pages.